General error troubleshooting
This article covers what to do if MakrPrep shows an error.
Steps
- If something fails, a message usually pops up in the corner saying what went wrong.
- Refresh the page, or go to another screen and back.
- Check whether your change saved before trying again.
- If it keeps happening, use Send feedback in the menu and say which screen you were on and what you clicked. That's the quickest way to get it fixed.