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Troubleshooting

General error troubleshooting

This article covers what to do if MakrPrep shows an error.

Steps

  1. If something fails, a message usually pops up in the corner saying what went wrong.
  2. Refresh the page, or go to another screen and back.
  3. Check whether your change saved before trying again.
  4. If it keeps happening, use Send feedback in the menu and say which screen you were on and what you clicked. That's the quickest way to get it fixed.

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