Signing in or resetting your password if you're locked out
This article helps you get back into your account if you can't sign in.
Before you start
Remember how you signed up: with an email and password, or with Google.
Steps
- On makrprep.com/auth, click "Forgot password?", enter your email and click Send reset email.
- You'll see "If an account exists for that email, a reset link is on its way." It says this either way, so nobody can use the form to check who has an account. Look in your inbox and spam folder.
- The link in the email opens a page where you set a new password. You don't need your old one.
- If you signed up with Google, there's no password to reset. Use "Continue with Google".
Common issues
- No email after a few minutes: check you used the same address you signed up with, and that you didn't sign up with Google.