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Account and billing

Backing up and restoring your data

This article helps you keep a copy of your data and restore it if needed.

Steps

  1. Open Settings, Account, Backup & restore.
  2. Click "Export account data" to download one file with everything in your account: ingredients, recipes, components, orders, customers, suppliers, prices, settings and production history.
  3. "Restore from backup…" replaces everything in the account with a backup file. You'll be asked to confirm first. If anything goes wrong part way, nothing is changed.
  4. Set "Remind me to back up every" to get a regular reminder. It also shows when you last backed up.

Common issues

  • Restoring doesn't merge: it replaces what's there. Export a fresh backup before restoring an older one if you want to keep both.

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