Account & Billing

Resetting your account data

This article helps you wipe your working data back to a clean state without deleting your account or login.

Before you start
Back up first if there's any chance you'll want the data back (see "Backing up and restoring your data"), this is destructive.

Steps

  1. Open Settings → Account controls.
  2. Click "Reset account data", this wipes all recipes, ingredients, orders, customers, suppliers, and plan state. Settings, pricing tiers, and your login all stay.
  3. Confirm by typing the required phrase when prompted.

What to expect
This is different from deleting your account: a reset clears your working data but keeps your login, settings, pricing tiers, and subscription intact.

Common issues

  • Meant to close the account entirely, not just clear data, use "Delete my account" instead, in the same Account controls section.

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