Fixing import issues
This article helps when a spreadsheet import doesn't go as expected.
Steps
Check the file type. Orders, ingredients, customers and suppliers need a CSV file. Recipes and components need an Excel file with one per sheet.
The Import page's Orders tab asking for a CSV file, with Download template - Start from the downloaded template so the columns are right.
- Read the summary at the end. It says how many came in, names anything skipped because it already exists, and lists warnings such as allergens MakrPrep doesn't recognise.
Common issues
- Re-importing didn't update anything: items with the same name are skipped, not changed. Edit them in the app instead.